Below is information outlining our continued support for the responsible management of consumer information.
Smooth Hound's email and email to fax services ask for your email address and other information for the sole use of the hotel or guest house that you wish to contact. Without this information they would not be able to offer you accommodation or otherwise reply to you.
Smooth Hound is deeply committed to protecting the privacy of Internet Users. Any email address or other personal information that you provide will only be used by the relevant hotel or guest house to send email communications in answer to your enquiry. This information will never be made available to any third parties.
When you make a reservation for accommodation, you will be asked to complete forms with your name, address, email address, telephone number, credit card details and any reservation preferences. This information is required to process your reservation.
When does Smooth Hound send you emails?
After you have contacted a hotel, you will receive a confirmation message with all the information about your request. If you have made an online booking then you may receive a further email from our reservations partner asking you to complete a guest survey. If you have contacted a hotel directly, they may send you further emails from time to time. You have the option to stop receiving these emails at any time.